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Cellular Phones/Blackberry contact load problem
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Question
I have a blackberry 8300 and had all my contacts setup properly in the address book. I was trying to show a friend how to import from the SIM card to the address book and have lost all of my contacts in the address book. I can hit the menu button and see all of them on the SIM card but when I go to SIM Phone Book and execute Copy All to Address Book it appears to be running but does not populate the address book. What is wrong?
Bill, i hate to say it but it sounds like your contacts are gone. try plugging you phone into your computer with the blackberry desktop software. try and recover them that way. or if you already use that program you may have your contacts backed up and just need to sync your blackberry again. hope this helps.
Denny
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| Rating(1-10) | Knowledgeability = 10 | Clarity of Response = 7 | Politeness = 10 |
| Comment | Didn't explain why that would happen or what was suppose to be run after connecting to desktop. It would even allow me to add an address to the book.I used desktop eventually to clear the old address book and type back in those numbers I could find manually but at least it let me then add entries. | ||
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Denny Adams
Expertise
I can answer questions regarding the actual phones, contracts, what to look for when purchasing a wireless phone, and the ins and outs of all the carriers. I can easily answer basic questions as well as in depth questions. I can also direct you to the carrier that best suits your needs not theirs. I currently work in management for one of the major carriers. I want to try and bridge the gap between carriers and customers in regards to the lack of customer service that seems to be dragging the industry down.
Experience
I have been in the wireless industry for 10 years now. I have sold every major carrier including, Att, verizon, tmobile, nextel, and sprint.
Organizations
I currently work for one of our current major wireless carriers. I am in management.
Education/Credentials
I have taken business management classes at college, as well as various trainings for sales, customer service, and management throughout my 10 years in the industry.
Awards and Honors
I have been awarded the highest sales award with 3 major cellular carriers. It was awarded based on customer service results, sales results, and management skills. I have also been awarded merchandising awards for having the best looking store.
Past/Present Clients
I satisfy the needs of everyday customers as well as small and medium size businesses.
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