AboutDebiN Expertise I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM (AT&T (formerly Cingular) and T-Mobile) and CDMA (Verizon, Sprint/Nextel (iDEN)). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.
Experience Over 15 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500)
Education/Credentials Master's in Telecommunications
Question Battery is fully charged, phone has not been submerged, etc. but... when I try to turn it on, the keyboard lights up for a second, then... nothing. I'm semi-handy; help me diagnose?
Answer I wish that there was an easy fix, but even for someone handy, I'm afraid there isn't. It sounds like the screen display has died. I'm assuming that the phone is more than 12 months old and no longer under warranty. Hopefully, it is more than 2 years old and you are eligible for an upgrade, because that would be my recommendation, unless you want to pay to have it fixed. Nothing you will be able to do to fix it yourself. Cellphones are best fixed by professionals. I hope this helps. Thanks. DebiN
