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Question
Over the last week or so my phone has been doing some funny things. It makes calls on it's own and on some occasions when I'm trying to make a call it wont let me hit the 'send' button. I'm sure it's got to do with the infrared buttons but I have tried cleaning it and my husband's getting frustrated with my phone calling him repeatedly with he's at work and he thinks something is wrong at home. I don't want to get a new phone until my 'new every two' in September. What can I do to help until then?
donnae, sounds very irratating to deal with. do you have an old verizon phone that still works? u could use that until september. since your 2 years is up in september i'm guessing your phone is outside of warranty. another option is going into your local verizon company store. they have in store technitions to help you.
Denny
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Denny Adams
Expertise
I can answer questions regarding the actual phones, contracts, what to look for when purchasing a wireless phone, and the ins and outs of all the carriers. I can easily answer basic questions as well as in depth questions. I can also direct you to the carrier that best suits your needs not theirs. I currently work in management for one of the major carriers. I want to try and bridge the gap between carriers and customers in regards to the lack of customer service that seems to be dragging the industry down.
Experience
I have been in the wireless industry for 10 years now. I have sold every major carrier including, Att, verizon, tmobile, nextel, and sprint.
Organizations
I currently work for one of our current major wireless carriers. I am in management.
Education/Credentials
I have taken business management classes at college, as well as various trainings for sales, customer service, and management throughout my 10 years in the industry.
Awards and Honors
I have been awarded the highest sales award with 3 major cellular carriers. It was awarded based on customer service results, sales results, and management skills. I have also been awarded merchandising awards for having the best looking store.
Past/Present Clients
I satisfy the needs of everyday customers as well as small and medium size businesses.
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