Cellular Phones/Stolen Phones

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Expert: Denny Adams - 6/8/2009


Question
My phone has been stolen. Ive called it and somebody answered the phone but they wouldn't tell me who they were or where they get the phone from. How can I find my cell phone and find out who has it?

Answer
amber, you're best bet is to call your carrier and shut it down to avoid any extra charges on your bill.  it's nearly impossible to run it down.  you would need to see what numbers have been called and start calling them.  the chances of having a smooth interaction and getting your phone back are slim.  do you really wanna see what that person may do when you come face to face with them.  your safety is most important.

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Denny Adams

Expertise

I can answer questions regarding the actual phones, contracts, what to look for when purchasing a wireless phone, and the ins and outs of all the carriers. I can easily answer basic questions as well as in depth questions. I can also direct you to the carrier that best suits your needs not theirs. I currently work in management for one of the major carriers. I want to try and bridge the gap between carriers and customers in regards to the lack of customer service that seems to be dragging the industry down.

Experience

I have been in the wireless industry for 10 years now. I have sold every major carrier including, Att, verizon, tmobile, nextel, and sprint.

Organizations
I currently work for one of our current major wireless carriers. I am in management.

Education/Credentials
I have taken business management classes at college, as well as various trainings for sales, customer service, and management throughout my 10 years in the industry.

Awards and Honors
I have been awarded the highest sales award with 3 major cellular carriers. It was awarded based on customer service results, sales results, and management skills. I have also been awarded merchandising awards for having the best looking store.

Past/Present Clients
I satisfy the needs of everyday customers as well as small and medium size businesses.

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