AboutDebiN Expertise I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM (AT&T (formerly Cingular) and T-Mobile) and CDMA (Verizon, Sprint/Nextel (iDEN)). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.
Experience Over 15 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500)
Education/Credentials Master's in Telecommunications
Question I am a ATT subscriber and installed my sim card out of a Nokia 6102i in a recently purchased V365 Motorola phone. No error messages displayed and everything looked okay. However when I try to make or receive calls there is no voice communication. On outgoing calls it shows it's dialing, the other party hears and picks up the call and connects but no voice sound on either end. On incoming calls, the phone rings, I answer and it shows to be connected but again no sound. Ring tones work. Is the sim card compatible? Any help will be appreciated. Thanks
Answer A SIM card is not specific to a phone. All SIMs are generic to the carrier. Did you purchase the V365 from AT&T or from a third party (like eBay or on-line)? If you purchased the phone from a place other than AT&T, there is a good possibilty that the phone is damaged. Your SIM card would make no difference, but it does sound like perhaps the phone you have is damaged, i.e., the internal speaker is shot. Let me know where the phone came from. Thanks. DebiN
