AboutDebiN Expertise I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM (AT&T (formerly Cingular) and T-Mobile) and CDMA (Verizon, Sprint/Nextel (iDEN)). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.
Experience Over 15 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500)
Education/Credentials Master's in Telecommunications
Question ok i have a phone with metro pcs.the first phone i have i droped it and it broke in half there for now im unable to use it.i then payed for a used phone from a friend. when i called to get my number changed over it said that somone is usein the phone and its still on but the sev on the used phone is off. is there a way i can find out the billing info for the phone by the esn number becase the phone says its has no sev ?
Answer Unfortunately, there isn't any way for you to research who the phone belonged to. Whenever someone with a CDMA phone (like those used with MetroPCS) decides that they no longer want to use their phone, they need to notify their carrier so that the carrier (in this case, MetroPCS) can "clear" the ESN number, allowing someone else to be able to activate the phone. So, even though the phone service is not being used, your friend either didn't pay his final bill or never cancelled the service, which means that he (if the phone belonged to him) needs to contact MetroPCS to get the ESN cleared. I hope this helps. Thanks. DebiN
