Cellular Phones/damaged phone

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Expert: DebiN - 6/25/2009


Question
I dropped my phone in a puddle of water (sidekick) and I had some very very important messages on the phone itself. Is there anyway I can retrieve these?

Answer
If you are able to completely dry out the phone and it works again, then yes. If not, then no, I'm afraid. Whatever was on the phone is only on the phone unless you have the Sidekick synchronized with your computer (which I am assuming you don't). Unfortunately, the information on your phone is only saved on your phone. Your carrier does not have a copy of any of the info. Sorry that I didn't have better news, but I hope this helps. thanks. DebiN

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DebiN

Expertise

I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Experience

Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.

Organizations
I belong to several organizations

Education/Credentials
Master's in Telecommunications

Awards and Honors
Received several awards for papers that I have published over the years

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