AboutDebiN Expertise I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM (AT&T (formerly Cingular) and T-Mobile) and CDMA (Verizon, Sprint/Nextel (iDEN)). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.
Experience Over 15 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500)
Education/Credentials Master's in Telecommunications
Question i have a black motorola l7c phone that wont let me type in the numbers or letters. the only button that works is the end red button and i can only turn it on and off.
Answer If the phone is still under warranty (less than 12 months old), contact your carrier and have them repair or replace it under warranty. If it is older and you aren't eligible for an upgrade, you would need to pay for repairs (contact your carrier). if you are eligible for an upgrade, I would suggest getting a new phone. There aren't any options for self-repair that I would suggest. Phones should always be repaired by authorized people. I hope this helps. Thanks. DebiN
