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Expert: Denny Adams - 6/11/2009


Question
I bought an i68 from hong kong and put in my att sim card and the phone doesn't recognize that it is there.  What can I do?

Answer
eric, i normally don't answer any questions regarding iphone clones.  there is way too many issues with them.  even if you get the phone to recognize the sim, you won't be able to surf the web, send pic messages or text.  there's a mountain of changes you need to make to the phone to get it running.  if possible return it.  or sell it on ebay.  iphones are only 100 bucks now, buy one. you will have a warranty and the support of att.  sorry for the bad news

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Denny Adams

Expertise

I can answer questions regarding the actual phones, contracts, what to look for when purchasing a wireless phone, and the ins and outs of all the carriers. I can easily answer basic questions as well as in depth questions. I can also direct you to the carrier that best suits your needs not theirs. I currently work in management for one of the major carriers. I want to try and bridge the gap between carriers and customers in regards to the lack of customer service that seems to be dragging the industry down.

Experience

I have been in the wireless industry for 10 years now. I have sold every major carrier including, Att, verizon, tmobile, nextel, and sprint.

Organizations
I currently work for one of our current major wireless carriers. I am in management.

Education/Credentials
I have taken business management classes at college, as well as various trainings for sales, customer service, and management throughout my 10 years in the industry.

Awards and Honors
I have been awarded the highest sales award with 3 major cellular carriers. It was awarded based on customer service results, sales results, and management skills. I have also been awarded merchandising awards for having the best looking store.

Past/Present Clients
I satisfy the needs of everyday customers as well as small and medium size businesses.

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