AboutDebiN Expertise I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM (AT&T (formerly Cingular) and T-Mobile) and CDMA (Verizon, Sprint/Nextel (iDEN)). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.
Experience Over 15 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500)
Education/Credentials Master's in Telecommunications
Question I have been without my cell phone for 4 days because I got it wet over the weekend. Went to Verizon at Drum Hill, Lowell,MA. Couldn't help. Where can I go to get it repaired?? Need my phone.
Answer If Verizon won't fix it because of water damage, there's not a lot of hope for it because typically a device with water damage can't be repaired. You can try a local place that repairs cell phones (perhaps check the phone book or the internet for cell phone repair in your city - I wouldn't know of any reputable place off hand because I don't live near you) and ask them if they will repair a water damaged device. If they won't, then I'm afraid you will have to buy a new phone. You may want to try getting a refurbished phone from Verizon. I hope this helps. Thanks. DebiN
