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Question
My wife just bought the new I clone and it will not read her sim card she has a tone of ring tones on it but can not import them to her phone....She also can not get the caller Id to work...Just the Numbers pop up.....
Can you please help Me
Your wife will not be able to get the ringtones onto the new device. They are not compatible and the ringtones most likely are not on her SIM card, they are on her old phone. You can't save a ringtone to a SIM card typically. The reason that caller ID is not working the way she thinks is because the phone numbers in the address book have to be entered in the way that the phone can interpret them as a match. Have someone call the phone and then have her take that number and save it to the phone book. When that person calls again, the number should match the entry. Look at how that entry was configured and match that for the other numbers in her phone book and it should work properly for them, as well. I hope this helps. Thanks. DebiN
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DebiN
Expertise
I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.
Experience
Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.
Organizations
I belong to several organizations
Education/Credentials
Master's in Telecommunications
Awards and Honors
Received several awards for papers that I have published over the years
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