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About DebiN
Expertise
I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM (AT&T (formerly Cingular) and T-Mobile) and CDMA (Verizon, Sprint/Nextel (iDEN)). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Experience
Over 15 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500)

Education/Credentials
Master's in Telecommunications

 
   

You are here:  Experts > Shopping > Cell Phones/Pagers > Cellular Phones > LG G4011 phone

Cellular Phones - LG G4011 phone


Expert: DebiN - 7/8/2009

Question
I was reading your previous answer regarding the LG G4011 phone. I have Cingular plan and have been with them 3 years. I had this "Go Phone" with them previously.
I took my current SIM card out of my phone and put it into the LG. It says "Phone Restricted" and is asking me for a code. Do you know how to get the code?
I prefer this phone when I go to work out. It is small and will fit easily into my pocket. I don't have to worry about it if something happens to it. It is a pretty durable phone. The battery has been charged 1 year without being used, and is still charged! I would like to switch the SIM card back and forth according to my needs. Thank you in advance for your answer.

Answer
Your GoPhone is SIM locked to an AT&T GoPhone (prepaid) SIM card and your current SIM is a post-paid SIM card. You will not be able to use your SIM card in your GoPhone, unfortunately. If you had two phones from AT&T (same company as Cingular) and both of them were post-paid phones, you could accomplish what you are wanting to do. But unfortunately, since one of the ones is a prepaid one, this isn't possible. The only way to use this phone with your current SIM is to get it SIM unlocked. AT&T won't SIM unlock a prepaid phone, so you would have to pay someone to do this (around $30.00 to $40.00). I don't recommend anyone and you would have to find someone on line typically to do this. Unfortunately, it's the only way. I hope this helps. Thanks. DebiN

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