Cellular Phones/Motorola V3r

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Expert: - 7/26/2009


Question
I have a motorola v3r from T-Mobile. I sent it to get unlocked.They unlocked my phone but now the loudspeaker doesnt work for any reason. Everything else does. The earpiece still works. What is wrong with it? How can I fix it?

Answer
If the speakerphone worked before you had it unlocked and now it doesn't work, then they did something to your phone. The act of unlocking a GSM device has nothing whatsoever to do with the features and functionality. All it does is SIM unlock the device. I would strongly recommend that you contact the people who unlocked it and tell them that your speakerphone doesn't work anymore. I don't know if you have any recourse, but they evidently did something to your device that they shouldn't have. I hope this helps. Thanks. DebiN

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DebiN

Expertise

I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Experience

Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.

Organizations
I belong to several organizations

Education/Credentials
Master's in Telecommunications

Awards and Honors
Received several awards for papers that I have published over the years

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