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Cellular Phones/Receiving calls from Canada

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Expert: - 7/26/2009


Question
I use alltel, will receiving calls from Canada show up on my bill in any way?

Answer
When you have a cell phone (from any carrier), it makes no difference who calls you. People can call you from Canada, Europe, anywhere in the world and as long as when you answer your phone, you are in your home territory (the US), you will not be charged for anything other than your standard rate of service (i.e., as part of your plan minutes). If you are out of the US and have international roaming enabled, then all calls that you make or receive (including voice mail) are billed at international roaming rates because you are not in your "home territory" (the US). So just remember that it only matters where you are and who you call, not where someone else is or where they are calling from. If you dial an international number from your phone, it is international long distance, so if you call someone in Canada, that is long distance and will show up on your bill with an international long distance charge.

If you have detailed billing, ALL calls show up on your bill. The calls to you typically show up as "Incoming" and the number that called you doesn't display. Only the outgoing calls on detailed billing show up with the number you dialed. Calls made to you just show as Incoming regardless of where they come from. I hope this helps. Thanks. DebiN

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DebiN

Expertise

I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Experience

Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.

Organizations
I belong to several organizations

Education/Credentials
Master's in Telecommunications

Awards and Honors
Received several awards for papers that I have published over the years

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