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Question
QUESTION: I am with AT&T.. I was gave a Blackberry Pearl Flip phone that has T-Mobile on it.. Was wondering if I can put my sim card from my AT&T phone in it and it work.. The phone is unlocked
ANSWER: Nita, if the phone is in fact unlocked, you can do that. you will know immediately, when you turn it on, if it will work. if it asks for an unlock code then it's not completely unlocked. be careful if it works as you will need an internet plan or you will see lots of extra charges on your bill. hope this helps
Denny
---------- FOLLOW-UP ----------
QUESTION: Thanks.. I can send and receive text messages and make and receive calls but can't receive multimedia messages.. We have the Internet plan on my plan but it was for a palm centro is that why we can't get multimedia messages? I've tried getting on the Internet too and don't know how to do it? I have a blackberry curve and have no problem getting on net with it.
Nita, you will need to change the internet settings on the phone from tmobile to att. you will also need to change the internet plan from a palm plan to blackberry. go to att.com/wireless, and search for internet settings for a pearl. you should be good to go from there. let me know.
Denny
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Denny Adams
Expertise
I can answer questions regarding the actual phones, contracts, what to look for when purchasing a wireless phone, and the ins and outs of all the carriers. I can easily answer basic questions as well as in depth questions. I can also direct you to the carrier that best suits your needs not theirs. I currently work in management for one of the major carriers. I want to try and bridge the gap between carriers and customers in regards to the lack of customer service that seems to be dragging the industry down.
Experience
I have been in the wireless industry for 10 years now. I have sold every major carrier including, Att, verizon, tmobile, nextel, and sprint.
Organizations
I currently work for one of our current major wireless carriers. I am in management.
Education/Credentials
I have taken business management classes at college, as well as various trainings for sales, customer service, and management throughout my 10 years in the industry.
Awards and Honors
I have been awarded the highest sales award with 3 major cellular carriers. It was awarded based on customer service results, sales results, and management skills. I have also been awarded merchandising awards for having the best looking store.
Past/Present Clients
I satisfy the needs of everyday customers as well as small and medium size businesses.
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