You are here:

Cellular Phones/gprs not subsribed

Advertisement


Question
i have followed all of the instuctions on this site on the other page for the same subject but my phone still says : GPRS not subscribed please can you tell me why this is

thanks alot!

Answer
If you followed the instructions that I provided for AT&T or T-Mobile (you have to have one of these carriers for the full instructions) and it still says GPRS not subscribed, either the problem is that you have a prepaid SIM card or you have a SIM card with only a data plan like an aircard plan. If you have a T-Mobile or AT&T SIM card that is post-paid and active and you have both a voice and PDA data plan, everything should work properly. Do you have a data plan on your account and do you have post-paid service? Let me know. Thanks. DebiN

Cellular Phones

All Answers


Answers by Expert:


Ask Experts

Volunteer


DebiN

Expertise

I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Experience

Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.

Organizations
I belong to several organizations

Education/Credentials
Master's in Telecommunications

Awards and Honors
Received several awards for papers that I have published over the years

©2012 About.com, a part of The New York Times Company. All rights reserved.