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Question
My Motorola w385 will not turn off using proper manual instructions, I have to take out the battery pack in order for it to shut off, but it will turn on perfectly fine, how do i shut it off without taking the battery pack out?
It sounds like the button to turn and and off the phone may be broken or stuck. If you don't want to pay to have it looked at and/or fixed (i.e., the phone is more than 12 months old and no longer under warranty), I wouldn't worry about turning it off. Just put the phone on silent if you don't want it to ring. Otherwise, you may want to take it to your wireless carrier to have it fixed. I hope this helps. Thanks. DebiN
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DebiN
Expertise
I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.
Experience
Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.
Organizations
I belong to several organizations
Education/Credentials
Master's in Telecommunications
Awards and Honors
Received several awards for papers that I have published over the years
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