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Question
I have a moto q that used to be a sprint phone. It now has alltel software in it and works for making/receiving calls and texting on the alltel network. The problem is the phone will not let me on the internet. Is there a fix for this?
Unfortunately, this problem cannot be fixed. When you flash a phone to another CDMA carrier, if they don't sell the exact model of phone, it doesn't allow you to use internet or MMS. This can't be fixed or coded, unfortunately. This is why I always suggest that people do not flash their phones to other CDMA carriers. I'm sorry that this is happening to you, but there is no way to resolve this problem. Thanks. DebiN
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DebiN
Expertise
I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.
Experience
Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.
Organizations
I belong to several organizations
Education/Credentials
Master's in Telecommunications
Awards and Honors
Received several awards for papers that I have published over the years
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