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Cellular Phones/Question about my LG Xenon ?

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Question
My LG Xenon sometimes will lose service when other phones has full service , it shuts off randomly , with full battery , vibrates for long periods of time , freezes then shuts off , shows the messages in the wrong order , like I'd say "Hi!" and the person would respond "What's up?" And I'd say something , and we'd have a conversation , and it looks like I bomb their phone , then they bomb mine . (This is in conversation view) .

Also , one time it went from full battery , straight to when it flashes "Low battery" and just taking the battery out and putting it back in fixed that .

Also , just now , out of no where , now , the touch screen isn't working , so I can't read any of my messages on it , and the button that brings me to my messages is only letting me type .

I just hate this phone , are any of these normal for other LG phones ? Thanks !

Answer
None of this is normal, I can assure you. If the phone is less than 12 months old, I would recommend having it replaced under warranty. Contact your carrier to have it replaced. There's nothing you can do to Dix it unfortunately. I hope this helps. Thanks. DebiN

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DebiN

Expertise

I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Experience

Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.

Organizations
I belong to several organizations

Education/Credentials
Master's in Telecommunications

Awards and Honors
Received several awards for papers that I have published over the years

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