Cellular Phones/Samsung Sch-a670

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Expert: - 8/13/2009


Question
Hello Debin
got a brand new sch-a670 from ebay recently as a replacement phone.unfortunately,im having a bit issue with the phone.the people/places im calling seems they cannot hear me talking.used the hands-free earpiece and it works fine.any suggestions?your help is much appreciated.

Answer
If the people cannot hear you and you are positive that the device is new and unused, then just try turning up the volume while you are on a call. It may be too low. If this doesn't work or you already tried it, then the phone may be defective and should be returned. I hope this helps. Thanks. Debin

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DebiN

Expertise

I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Experience

Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.

Organizations
I belong to several organizations

Education/Credentials
Master's in Telecommunications

Awards and Honors
Received several awards for papers that I have published over the years

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