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Cellular Phones/Not always getting texts messages

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Question
Hi there,

I have a friend who owns a Blackberry and I own a Motorola krazr. Since I've known him there have been times where he just doesn't get my text messages or my phone calls. I've even left him voice mails and he never gets them. He's as frustrated as I am and I was just wondering what could be the problem and if there's anything we can do to fix it.

Thanks.
Holly

Answer
The problem that you are experiencing has nothing to do with either of your phones. It is all about your carrier. You didn't say who your carriers are. If he is not receiving your texts and messages, then his carrier isn't sending them or your carrier isn't. Tell me who your carrier is and who his is and then I can give you a better idea on what may be going on. Thanks. DebiN

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DebiN

Expertise

I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Experience

Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.

Organizations
I belong to several organizations

Education/Credentials
Master's in Telecommunications

Awards and Honors
Received several awards for papers that I have published over the years

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