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Cellular Phones/using mobiles as modems

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Expert: - 8/26/2009


Question
my husband and i both have Motorola razr2 v9x phones, mine i can use for our dial up Internet account but his will not work, the only difference we can see between our phones is when mine dials it comes up with "voice calling call divert on" his just say's "voice calling" but we cant find how to turn this feature on his phone, as it seem to be the only setting that is different between our phones, or is there some other setting that might need to be looked at  

Answer
You have to have the ability to use the phone as a modem set up by your carrier. If his isn't set up, then he would have this issue. If you have never used his as a modem, then call your carrier and make sure that this feature is enabled. Then, it should work for him if you both have the same carrier (which you didn't say who it was). Thanks. DebiN

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DebiN

Expertise

I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Experience

Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.

Organizations
I belong to several organizations

Education/Credentials
Master's in Telecommunications

Awards and Honors
Received several awards for papers that I have published over the years

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