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Cellular Phones/Palm treo 680; no service.
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Question
Hello.
I recently purchased a palm treo 680 for cingular, and I also bought a brand new cingular 3g SIM card for the device. Every time I turn the phone on, it says "searching for service" and then says "no service, SOS only". I've tried Hard reset and soft resest dozens of times, and even called cinular six time's in the time period of twenty four hours. Please help me ASAP! = ] thanks in advanced!!
If you got a new SIM card, did you have AT&T activate the SIM card for you? If they didn't activate it (i.e., your old SIM should no longer work), then that would be what the issue is. If you know that the SIM card works, i.e., you can put it into another phone and it is works, then theproblem is with the Palm Treo. It may be that the radio antenna is damaged or it is a defective device. A reset won't do any good, as you have seen. No service means typically that the SIM card is not working (i.e., not activated) or the radio antenna is broken. I hope this helps. Thanks. DebiN
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DebiN
Expertise
I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.
Experience
Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.
Organizations
I belong to several organizations
Education/Credentials
Master's in Telecommunications
Awards and Honors
Received several awards for papers that I have published over the years
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