Cellular Phones/Blackberry Tour

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Expert: - 10/23/2010


Question
I recently used my (US Cellular issued) BB tour in New Zealand - bought a Vodafone SIM card down there.  Had to change a few settings on my phone, and make a few technical calls to Vodafone, but eventually sorted it out.  Did not get a data plan, but discovered by inserting a +1 in front of all numbers in my contact list, including NZ and international, that I could text everyone while I was there.  Since returning to the US, and removing the SIM Card and reverting back to US Cellular settings, but leaving the +1 on all contact numbers, I can still text folks in NZ, other countries, and the US, but the UK numbers don't receive my replies.  I get their texts, but they don't receive mine.  Is there a setting on my BB Tour that I need to change now that I'm back in the US?

Answer
Make sure that you have the proper codes in front of the folks for the UK, ie, if you added them while you were there, they aren't set up properly for texting from home. You will need to put in the +44 and then the rest of the number, whereas when you were there, you dialed them differently. Hope this helps.

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Expertise

I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Experience

Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.

Organizations
I belong to several organizations

Education/Credentials
Master's in Telecommunications

Awards and Honors
Received several awards for papers that I have published over the years

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