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Question
QUESTION: I have an Iphone and AT&T service I live in Fla. My boyfriend has Samsung Code with Metro PCS and lives in NYC. He gets 80% of my text the other 20% he says are just little boxes.
ANSWER: Are these text messages or picture messages? It's likely about the type of message and possibly some of the messages you are sending have links or something in them that his phone or provider can't interpret. Where you live won't matter, but with him having MetroPCS, that may be the issue as they are not handling all of the texts properly. Does he have MMS capability on his phone? Can he send you MMS messages?
---------- FOLLOW-UP ----------
QUESTION: No picture messages just back and forth texting. It will work for 3 or 4 texts then he starts getting "little boxes" from me or 1/2 the message and boxes.
It's likely just Metro PCS. They probably are having trouble with volumes or something like that. I would suggest he contact them to see if they have any ideas. It's not you or your phone. It could also be the string. Try not keep replying to all the messages and sending some new ones instead and see if you get a different result.
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DebiN
Expertise
I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.
Experience
Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.
Organizations
I belong to several organizations
Education/Credentials
Master's in Telecommunications
Awards and Honors
Received several awards for papers that I have published over the years
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