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Question
I have purchased a cell phone from China. Supposed to work
on any GSM network, 850/900/1800/1900/MHZ.
Made by Chang Jiang MODEL: U5+ TV Mobile on the front.
IMEI 354015043028034
It is UNLOCKED.
I belong to TELUS in Canada and can't seem to get a SIM to
work in it.
Please help.
Rodger
If the phone is not broken or damaged, your Telus SIM card will work in it. You should be able to make and receive calls and use text messaging. Nothing else will work unless you program your carrier's settings. If it doesn't work, then the device is likely defective or broken or unfortunately just a rip off. I would recommend returning it and getting your money back. FYI, please don't provide an IMEI when asking questions on line. It is not necessary to answer the question and that number is unique. I hope this helps and the best of luck to you and I hope you can return it and get your money back. I strongly recommend getting a phone that Telus sells and supports. That is your best bet.
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DebiN
Expertise
I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.
Experience
Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.
Organizations
I belong to several organizations
Education/Credentials
Master's in Telecommunications
Awards and Honors
Received several awards for papers that I have published over the years
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