Cellular Phones/Phone troubles.

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Expert: - 11/30/2010


Question
I just got an LG Incite, and when I put in my Sims card the
device won't let me do texting, calling or anything that I
have with my plan. I can't even copy my contacts that are on
my Sims Card to my LG Incite.
Help would be greatly appreciated. (:
Thanks,
Cathryn

Answer
Who is your wireless carrier? The phone should let you call and text without issue regardless. If it doesn't, it may be possible that the SIM isn't in properly or that your SIM is no longer active when you got the new phone. COuld you give me some more information, like who youer carrier is, do you have prepaid or post paid plan, where did you get the new phone from? Thanks.

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DebiN

Expertise

I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Experience

Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.

Organizations
I belong to several organizations

Education/Credentials
Master's in Telecommunications

Awards and Honors
Received several awards for papers that I have published over the years

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