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Expert: - 2/10/2010


Question
Couple quick things I hope. What exactly does HTC mean? I see it all the time on phones now and no idea what it means. Also have an interview at a wireless phone store anything I MUST know to be the "ideal canidate?" Thanks for all your help.

Answer
HTC is the name of a company. The company HTC manufacturers SmartPhones like the HTC Touch for example. They use a Windows Mobile operating system. In order to be an ideal candidate for a job at a wireless phone store, it's very important that you know a lot about cellular phones, service as well as selling. If you are not very knowledgeable about cell phones, I'm not sure that it would be the best job for you unless the company you would be working for is one that wants to teach their employees from the ground up. There are some like that, but in today's economy, most companies prefer people who are already trained. You never know so I definitely dont' want to discourage you. If you are eager to learn what you don't already know and you like to work with people and understand that the cellular landscape changes rapidly, you should be fine. I hope this helps and the best of luck to you.  

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DebiN

Expertise

I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Experience

Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.

Organizations
I belong to several organizations

Education/Credentials
Master's in Telecommunications

Awards and Honors
Received several awards for papers that I have published over the years

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