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Cellular Phones/CVDQ-M43 Touch-screen calibration

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Expert: - 3/27/2010


Question
QUESTION: I recently bought a CVDQ-M43 A66 Color Screen GSM/GPRS Digital Mobile Phone. When I turn it on the calibration wizard starts up and it says I have to calibrate the touch-screen and click anywhere on the screen with my stylus to start but nothing happens when I do.

ANSWER: If you use the stylus that came with the device and touch it anywhere on the screen, it will start to show you places to touch in the exact spot so that it can calibrate, i.e., understand where you are touching. Are you using the stylus tha came with the device? If you use your finger or something else, it won't allow you to calibrate. I hope this helps. Thanks. DebiN

---------- FOLLOW-UP ----------

QUESTION: I did use the stylus that came with the phone but it still does not work.

Answer
Oftentimes, you have to press down straight on, from the top down, versus the way you normally hold a pen. Have you tried a couple of different ways? I might also ask a friend to try it, just to see if they way they do it is different than you. If you have tried everything and it still doesn't work, then the device is either defective or broken. I'm hoping you can send it back and get your money back. Thanks. DebiN

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DebiN

Expertise

I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Experience

Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.

Organizations
I belong to several organizations

Education/Credentials
Master's in Telecommunications

Awards and Honors
Received several awards for papers that I have published over the years

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