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Cellular Phones/Troubleshoot blackberry 8110

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Expert: - 3/24/2010


Question
hi. i have a blackberry pearl 8110 and JVM error 102 is displaying on the screen. i wanted to know how this could be sorted out

Answer
Unfortunately, this is a fatal error and the only way to clear it is to wipe your BlackBerry, i.e., completely erase everything that is on it. Before I would do that, I might recommend stopping by the store for your carrier and seeing if they can help you further with a replacement if still under warranty. Otherwise, I hope that your information is backed up because it is going to be lost. Thanks. DebiN

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DebiN

Expertise

I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Experience

Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.

Organizations
I belong to several organizations

Education/Credentials
Master's in Telecommunications

Awards and Honors
Received several awards for papers that I have published over the years

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