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Question
A number has been blocked from my cell phone and the person is not allowed to call me. When i call a&tt they are not allowed to help me because i don't have the security code for our account. Is there a way i can unblock the number without having to call at&t?
My guess is that the person with the security code for your account blocked the number and they don't want anyone else to unblock it. That is the reason why AT&T won't allow you to unblock the number, because you are not authorized on the account. My suggestion is to either convince the person you owns the account to allow you to have this person call you again (and unblock the number) or understand that as long as you have your cell phone number and that person calls you from the number that has been blocked, you won't be able to receive the calls. Absolutely no way to unblock it without AT&T. Have you tried having your friend dial *67 before they dial you to see if that will go through? *67 blocks the number from the carrier and I can't say for 100% certain, but I have a feeling that should bypass the block of the number. Let me know. Thanks. DebiN
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DebiN
Expertise
I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.
Experience
Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.
Organizations
I belong to several organizations
Education/Credentials
Master's in Telecommunications
Awards and Honors
Received several awards for papers that I have published over the years
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