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Cellular Phones/unlocked samsung solstice

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Expert: - 5/23/2010


Question
QUESTION: I bought an unlocked samsung solstice.  It will recognize my father's tmobile chip, but when I put in my att chip, it will not recognize the sim chip.  It will go into sos mode, and I can't even make or receive calls.  I have made sure all locks are off the phone.  Please help!!

ANSWER: Do you have an ATT 3g SIM card? If so, it should work. Let me know

---------- FOLLOW-UP ----------

QUESTION: I don't know, I bought the chip to use in a gophone plan.

Answer
A GoPhone (Prepaid) SIM card has to be activated first in order to work. It sounds like you haven't activated the SIM card yet. You will need to activate the SIM card with AT&T (if it's a GoPhone) and then it can be used in an unlocked Solstice. Contact AT&T to activate the service for the SIM card. I hope this helps. Thanks. DebiN

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DebiN

Expertise

I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Experience

Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.

Organizations
I belong to several organizations

Education/Credentials
Master's in Telecommunications

Awards and Honors
Received several awards for papers that I have published over the years

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