Cellular Phones/wap problem

Advertisement


Question
QUESTION: There is not a wap option on my phone and this is a major problem for me because i cant get on the Internet and/or check e-mail without that options, what am i suppose to do about this problem, i just got the phone yesterday brand new. On the paperwork for the phone it says that it has wap 2.0 whatever that means,but i have yet to find it. can you please help me

ANSWER: Avery, i need to know what phone you have and who your cell carrier is

---------- FOLLOW-UP ----------

QUESTION: I have the sciphone aka the iphone clone,I have t-mobile as my carrier and i am just trying to see if i wasted my money buying the phone if i cant get on the Internet and/or use my e-mail

Answer
Avery, for the iphone clones, there is so many problems that i stopped answering questions about them.  if you have tmobile, you will need to go to your local tmobile store and have them give you the proper settings so that you can get on the internet and send and receive picture messages.  sorry i cannot help further.

Denny

Cellular Phones

All Answers


Answers by Expert:


Ask Experts

Volunteer


Denny Adams

Expertise

I can answer questions regarding the actual phones, contracts, what to look for when purchasing a wireless phone, and the ins and outs of all the carriers. I can easily answer basic questions as well as in depth questions. I can also direct you to the carrier that best suits your needs not theirs. I currently work in management for one of the major carriers. I want to try and bridge the gap between carriers and customers in regards to the lack of customer service that seems to be dragging the industry down.

Experience

I have been in the wireless industry for 10 years now. I have sold every major carrier including, Att, verizon, tmobile, nextel, and sprint.

Organizations
I currently work for one of our current major wireless carriers. I am in management.

Education/Credentials
I have taken business management classes at college, as well as various trainings for sales, customer service, and management throughout my 10 years in the industry.

Awards and Honors
I have been awarded the highest sales award with 3 major cellular carriers. It was awarded based on customer service results, sales results, and management skills. I have also been awarded merchandising awards for having the best looking store.

Past/Present Clients
I satisfy the needs of everyday customers as well as small and medium size businesses.

©2012 About.com, a part of The New York Times Company. All rights reserved.