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Question
My bluetooth will just disconnect for no reason. Then sometimes it will reconnect. It is fully charged. Why does this keep happening.
Cheryl, Bluetooth technology connects those 2 devices without wires so either one could have a bad bluetooth connection. Let's see if we can figure out which one it is. First I would delete the h720 from the devices listed in your phone. then put the headset in pairing mode and repair it with your phone. if the disconnect keeps happening then we know for sure it's either the phone or the headset. if you have someone that has another bluetooth headset see if they will let you pair it to your phone. then see if your phone disconnects from that headset. if it doesn't then you have a bad bluetooth headset and should get a new one under warranty if a warranty applies. if not then you would need to purchase a new one. if the friends headset disconnects as well, then the bluetooth in your phone is bad and you should get a new one under warrranty, if it applies. if you cannot get another bluetooth to try then take your phone and bluetooth to your local wireless store for whatever company you have and get a technical person to assist you in figuring out which one is bad. hope this helps. good luck cheryl and let me know how it turns out.
Denny
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Denny Adams
Expertise
I can answer questions regarding the actual phones, contracts, what to look for when purchasing a wireless phone, and the ins and outs of all the carriers. I can easily answer basic questions as well as in depth questions. I can also direct you to the carrier that best suits your needs not theirs. I currently work in management for one of the major carriers. I want to try and bridge the gap between carriers and customers in regards to the lack of customer service that seems to be dragging the industry down.
Experience
I have been in the wireless industry for 10 years now. I have sold every major carrier including, Att, verizon, tmobile, nextel, and sprint.
Organizations
I currently work for one of our current major wireless carriers. I am in management.
Education/Credentials
I have taken business management classes at college, as well as various trainings for sales, customer service, and management throughout my 10 years in the industry.
Awards and Honors
I have been awarded the highest sales award with 3 major cellular carriers. It was awarded based on customer service results, sales results, and management skills. I have also been awarded merchandising awards for having the best looking store.
Past/Present Clients
I satisfy the needs of everyday customers as well as small and medium size businesses.
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