Cellular Phones/signal

Advertisement


Question
i have at&t my phone is a pantech matrix i get a signal on my little nokia 2600...... but not on that pantech now my question is why cant i get a signal..... i live in flora Mississippi..... i looked at the map and it said i should have full coverage and i dont have any at all what do i need to do

Answer
Did you put your old SIM into the new phone? If so, the SIM may need to be upgraded. Is it a 3g SIM? Take the phone to an ATT store and they can assist you on getting it to work. No reason that it won't and likely it has to do with the SIM. Hope this helps.  

Cellular Phones

All Answers


Answers by Expert:


Ask Experts

Volunteer


DebiN

Expertise

I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Experience

Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.

Organizations
I belong to several organizations

Education/Credentials
Master's in Telecommunications

Awards and Honors
Received several awards for papers that I have published over the years

©2012 About.com, a part of The New York Times Company. All rights reserved.