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Expert: Denny Adams - 9/1/2010


Question
My ex-boyfriend and I recently got into an argument, and spent time apart. I called him one evening only to reach his voicemail that said nasty things about me, and asked me not to leave him a message. His voicemail password was his phone number, so i went into his voicemail and changed the greeting. He is now accusing me of stealing his identity, and said that he is pressing charges. Is what I've done considered a punishable crime that I need to take serious?

Answer
Veronica, I will try to answer without injecting my personal thoughts on your ex.  Here we go.  I deal with these types of issues on a daily basis.  More often it's a split and one of the people makes account changes.  In your situation, you had access to the information needed to make the changes you did, which is the same type of stuff that i deal with daily.  In order to stop it, passwords need changed or added to prevent this situation.  Your ex didn't change his password, so you DID NOT do anything wrong.  You cannot be punished by the law.  More then likely his friends heard whatever message you placed there and your ex is embarrassed, so he took it out on you by trying to scare you.  Good luck and if you need anything else, feel free to respond.  

Hope this helps,
Denny

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Denny Adams

Expertise

I can answer questions regarding the actual phones, contracts, what to look for when purchasing a wireless phone, and the ins and outs of all the carriers. I can easily answer basic questions as well as in depth questions. I can also direct you to the carrier that best suits your needs not theirs. I currently work in management for one of the major carriers. I want to try and bridge the gap between carriers and customers in regards to the lack of customer service that seems to be dragging the industry down.

Experience

I have been in the wireless industry for 10 years now. I have sold every major carrier including, Att, verizon, tmobile, nextel, and sprint.

Organizations
I currently work for one of our current major wireless carriers. I am in management.

Education/Credentials
I have taken business management classes at college, as well as various trainings for sales, customer service, and management throughout my 10 years in the industry.

Awards and Honors
I have been awarded the highest sales award with 3 major cellular carriers. It was awarded based on customer service results, sales results, and management skills. I have also been awarded merchandising awards for having the best looking store.

Past/Present Clients
I satisfy the needs of everyday customers as well as small and medium size businesses.

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