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Cellular Phones/accidentally put alphabets for a lock code instead of numbers

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Expert: - 1/10/2011


Question
hi
ive got a motorokr e6. it has a linux ezx. i put in alphabets instead of the regular traditional numbers as it has that option. but when i tested it, i found that i could only enter numbers in the entry screen and am extremely bugged with myself. i tried all the classic 0000, 1234 , 000000 and the like. i also tried putting in the code as you text with a number keypad. for eg , if my name was the keycode i have tried 2255577777444229999 and also 2557777442999. i wonder if there is any way to dismantle the phone and fiddle with the component that stores data like passwords , or is there a way to reset the phone with the help of a comp because it has a linux os . or maybe i could enter the ascii -kind of - numbers which would mean the alphabets actually [like 65 is a ]. so any help would be appreciated. alot. thanks. akshay

Answer
If you put in characters instead of numbers, then you should be able to unlock it the same way. Have you tried 257429? There's no way to dismantle it to fix this problem, but you may be able to find out from Motorola (or your carrier if you bought it from them) how to reset it. There's no master unlock that I am aware of, but I believe your carrier or Motorola can help you do this. Good luck.

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DebiN

Expertise

I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Experience

Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.

Organizations
I belong to several organizations

Education/Credentials
Master's in Telecommunications

Awards and Honors
Received several awards for papers that I have published over the years

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