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Cellular Phones/incoming call connection problem

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Expert: - 11/5/2011


Question
Hi .i am pavan.i use nokia N73 mobile with Idea cellular network.i use to connect to the net through my phone.and i use to download songs or vedios using US Browser .when the download is going on i could not get any calls to my phone.i tried to call to my mobile using my friends mobile.it says that my mobile is switched off.please tell me how i could over come this problem.

Answer
Unfortunately, you can't overcome this problem when your phone is communicating over the 2G network because you can only have simultaneous voice and data when communicating over the 3G network. 2G doesn't allow for simultaneous voice and data. That is likely the issue. Your phone is switching off the the voice when you download since it can only do one or the other. Hope this helps.

Cellular Phones

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DebiN

Expertise

I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Experience

Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.

Organizations
I belong to several organizations

Education/Credentials
Master's in Telecommunications

Awards and Honors
Received several awards for papers that I have published over the years

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