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Expert: - 12/12/2011


Question
I just got a motorola electrify.  My Mercedes ML350 has bluetooth capabilities.  I have successfully connected the phone but cannot get the phone book to display properly on the dash display.  My old android phone and blackberry displayed the name of the caller and number.  Now I only get the number with no name.  I do not recognize the numbers and do not know to whom I am answering.  Is there an adjustment that can be made either to the phone or the car to fix this?  Thanks.

Answer
Unfortunately, this phone is not fully compatible with your car.  The Bluetooth is, as you have already seen, but it not fully compatible and that is why you cant view the additional information. I know this isn't what you were hoping for, but I hope this helps.  

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DebiN

Expertise

I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Experience

Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.

Organizations
I belong to several organizations

Education/Credentials
Master's in Telecommunications

Awards and Honors
Received several awards for papers that I have published over the years

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