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Question
My wife bought a virgin mobile prepaid phone from a flea market.When we tried to activate it thay said it was still blocked by the store Best Buy.I took it to the store and thay said thay couldn't do anything to help us.The phone is a Samsung Intercept, model# SPH-M910.
Unfortunately, the phone isn't going to do you much good because it is not "clear", i.e., it is associated with whomever bought it in the first place. Before they gave or sold it to the flea market, they should have cleared it with Virgin Mobile, which they didn't. Virgin or Best Buy will not activate a phone that isn't clear. I hope you didn't pay too much money for it, because it's now just a brick. Sorry that I didn't have better news for you. I would recommend only buying a CDMA phone (Virgin, Sprint, Verizon) directly from the carrier or Indirect channel like Best Buy. It's well with it when it comes to phones.
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DebiN
Expertise
I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.
Experience
Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.
Organizations
I belong to several organizations
Education/Credentials
Master's in Telecommunications
Awards and Honors
Received several awards for papers that I have published over the years
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