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Cellular Phones/phone auto locked By att
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Question
I am with att and upgraded from the 9000 Bold to the Torch 9800. Gave the old 9000 Bold to another att customer but she didn't have a smartphone account. Att locked the old 9000 Bold. Won't even turn on. Is the normal and how do I get the phone to come on?
Thanks
They haven't necessarily locked the device. What they do is if you put your SIM card into a SmartPhone and you don't have a SmartPhone plan, they will contact you to tell you to add the plan. If you don't, you can't use the phone. The network knows what kind of device you have. If the person you gave the phone to doesn't want to add a SmartPhone plan, she will not be able to use the BOLD. The plan she can get is only $15.00 for 200MB. I'd suggest she agree to that if she wants to use the BlackBerry. If she puts her SIM in another AT&T standard phone, it will work. I hope this helps.
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DebiN
Expertise
I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.
Experience
Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.
Organizations
I belong to several organizations
Education/Credentials
Master's in Telecommunications
Awards and Honors
Received several awards for papers that I have published over the years
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