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Cellular Phones/downloading contacts to bluetooth

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Expert: - 7/23/2011


Question
I have a MBZ 2008 E350 with bluetooth cradle adaptor installed.  I have had no prolem downloading my contacts in the past but have been unsuccessful with my new phone, a Pantech P2030 from AT&T.  I can synch the phone, so I can make calls manually but not from the contacts list.  Yesterday I spent an hour at a local AT&T store and they were unable to do this download and told me that it wasn't possible with this phone.  Is this true?

thanks,

Steved

Answer
Unfortunately, it is true. The new phone you have is not fully compatible with your car. You will be able to make calls, as you have seen, but it is not ever going to be able to download your contacts. Not all phones are fully compatible with cars, I'm afraid. This is actually true. They didn't lie to you. You may want to check with Mercedes to see what new phones are fully compatible. I would assume that Motorola ones are, but I'm not sure about any of the others. I know that the majority of phones today are not fully compatible.  

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DebiN

Expertise

I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Experience

Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.

Organizations
I belong to several organizations

Education/Credentials
Master's in Telecommunications

Awards and Honors
Received several awards for papers that I have published over the years

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