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Cellular Phones/HELP ME PLEASE!!! I HATE MY PHONE

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Question
Well first you can tell I hate my phone only because it annoys me. I have a new USB cable for my Samsung Moment and it is working fine except that when I connect it to the computer it wont give me a chance to mount my phone to the computer. It starts to charge but thats it. It wont let me mount it. So what I need help with is that I need to find out how to make it mount to the computer?

Answer
Justin -

Unless you have software loaded onto your PC that will allow you to communicate with your phone, the best you are going to be able to do is charge it. I'm not certain what you mean by "mount" your phone, but if you are referring to backing it up or taking off pictures or perhaps tethering it, you won't be able to do any of these without software designed to work with your phone and carrier. As far as tethering goes, you also need a tethering plan to do this. I hope this helps.

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DebiN

Expertise

I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Experience

Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.

Organizations
I belong to several organizations

Education/Credentials
Master's in Telecommunications

Awards and Honors
Received several awards for papers that I have published over the years

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