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Cellular Phones/Samsung Galaxy S sound problem

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Expert: - 9/29/2011


Question
I bought a Samsung Galaxy S a few months ago and it was working just fine.i had dropped it once on the floor , but not from a very high level and i suppose that should not damage it.After a few weeks,its sound was mysteriously gone,whether calling someone or listening to a song or playing a game.Can someone please tell me why is it happening and suggest me a good solution?

Thanks...:)

Answer
It's likely that either when it dropped or at another time, the sounds may have gotten changed or turned off. Go into the Settings and check the sound to see what it is set on and also double check the side buttons to move them all the way up. It is possible when you dropped it that something came lose. If you can't find anywhere in the phone where the sounds are turned off, then I would suggest taking it to your carrier to see if they can fix it. It's likely then that something just came loose. Hope this helps.

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DebiN

Expertise

I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Experience

Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.

Organizations
I belong to several organizations

Education/Credentials
Master's in Telecommunications

Awards and Honors
Received several awards for papers that I have published over the years

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