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Question
Hello DebiN,
I am a Verizon customer. I am trying to retrieve previous months of cell phone activity {text messages, minutes, call history}.

When I sign into "My Verizon" online it will allow me to view call history details "But" only for the previous month or billing cycle. And I am not seeing any way online when signed in to access previous months ? For instance, I need call history detail from June 2012 up to November this year 2012.

Another person is on this account {but very seldom} so I Must keep this discreet as much as possible.

Any help or info is "appreciated" !!

Thanks,
Ron

Answer
You can only go back a couple of months and you won't be able to see everything that you are looking for.  This should be right on the page where you view your current bill. It's the history or back invoices but as I mentioned it won't be able to go back but just a few months and you likely won't see details of messages only the records.  Sorry I didn't have more I do.  I'm not a Verizon customer so I'm not as familiar with the details of their internal customer site but their customer cre can assist you and while you are in the site their chat can assist in real time. I hope this helps.  

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DebiN

Expertise

I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Experience

Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.

Organizations
I belong to several organizations

Education/Credentials
Master's in Telecommunications

Awards and Honors
Received several awards for papers that I have published over the years

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