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Cellular Phones/Samsung Galaxy S3 mini

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QUESTION: I am considering purchasing a Samsung Galaxy S3 mini phone for my wife,  She is currently on T-Mobile, but we are considering going to Straight Talk.  I am currently using Straight Talk with a Galaxy S2, and have been happy with the phone and service.  My only complaint is that the reception on AT& T's network, which straight talk uses in my area, is not very good at our home (1-2 bars).  It seems fine everywhere else.  Do you have any feel for whether the S3 mini phone would have any better than ny full size S2? Also, what is your general opinion of the S3 mini?  Thanks.

ANSWER: The phone you have now works on the 4G network, but the phone you are considering is LTE and based upon where you live, the new phone may have better reception. Any newer phone is more than likely to be better than an older phone because the technology has been getting much better over the past couple of years. I am a big fan of Samsung phones, so I don't think you will go wrong with the new phone. The S3 mini is a very good phone. I hope this helps.

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QUESTION: HI:  I purchased a new unlocked S3 mini for my wife, and it seems to have some issues with the camera.  The auto focus does not seem to work on either the auto-focus or macro settings when zooming.  As you zoom in on the subject the image becomes more blurred and never focuses.  We have checked the settings on the camera, and we believe it is a defective unit.  Please let me know if you have any suggestions or thoughts on this.  The phone also turns off when left on the charger for a long period.

Answer
When a phone is unlocked from a carrier, you can have issues with it due to the way it was unlocked. It's not common, but can occur. More likely, the issue is that the phone has a defective camera or defective firmware for the camera. My advice is to either return the device, if you can, or to take it into a repair shop to get fixed. It definitely shouldn't be doing what it's doing as it relates to the camera and something is definitely wrong and should be repaired or returned. Hope this helps.  

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DebiN

Expertise

I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Experience

Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.

Organizations
I belong to several organizations

Education/Credentials
Master's in Telecommunications

Awards and Honors
Received several awards for papers that I have published over the years

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