Cellular Phones/Prank texts

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Question
Dear DebiN,

Please help me out.

With all of our technology today, with all of our clever little devices, I can hardly believe that we haven't found a way to trace and shut down prank callers and texters.

What I've found on the subject is not reassuring. In 2 weeks, I've gotten one text from someone trying to pass himself off as someone I know. And the second texter just sent me an obscene message. I'm not texting them. I checked the White Pages, and the only thing I know about them is they are within distance in Queens, NY. For me to find out their names is to call in a specialist because their names do not appear.

I have a MetroPCS phone. I live in New York City. This problem has never happened to me before. I'm a decent person, and I don't play mind games or harass people. Please tell me there's a way to shut down these cowards. Thank you for your time.

Sincerely,

David

Answer
I would love to tell you there's a way to shut this done totally but unfortunately your only options are to set your phone to only  accept texts from people in your contact list or to bar those that call you that you don't know after the first time they text my our phone has to have this ability but that's currently your best net. Thanks.  

Cellular Phones

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DebiN

Expertise

I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Experience

Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.

Organizations
I belong to several organizations

Education/Credentials
Master's in Telecommunications

Awards and Honors
Received several awards for papers that I have published over the years

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