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Question
I don't know the brand name of phone.but my boss spent a lot of $ on an MMX 300 online gaming headset with mic.to use on his phone.he's wondering why the quality isn't there.
I'm having trouble explaining why gaming headsets aren't designed for the application he's using it for(one on one verbal communication).
hoping you could help with a better explanation as to why its not what he expected.
         thanks,Martin

Answer
The only kind of headset that you can use with a cell phone is one that is designed specifically for a cell phone. The phone has to have a certain plug in of course and it also has a voice quality microphone. A gaming headset is designed for a computer or a gaming system only. Just because something is a headset doesn't mean it works in all situations. A headset for a cordless phone is different from a headset for a computer or gaming system is different from a cell phone headset. They all have different ways that the voice is handled. A headset that is used just to listen is totally different than one used to listen and talk. Hope this helps.  

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DebiN

Expertise

I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Experience

Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.

Organizations
I belong to several organizations

Education/Credentials
Master's in Telecommunications

Awards and Honors
Received several awards for papers that I have published over the years

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