You are here:

Cellular Phones/consumer cellular

Advertisement


Question
I'm considering switching from my AT&T plan to Consumer.  It appears to be a big savings.  Are they reliable? will I get good service phone wise?  I still have a lot of questions regarding their plans, but I wanted some feedback as to their quality and reputation.
thanks

Answer
Personally, I think it's not a good idea to go with service from a small wireless carrier. Ones like Consumer are resellers of larger carrier's service and that gives you another middleman between you and your cellular service. Many of these carrier offer what appears to be lower cost plans, however, there are always lots of hidden costs, such as not allowing any mobile to any mobile, roaming charges, no ability to work outside the US, etc. In addition, you are usually very limited in your choice of phones. It's certainly a personal choice, but i personally would only choose a major carrier (and there are only 4 of them). Hope this is helpful.

Cellular Phones

All Answers


Answers by Expert:


Ask Experts

Volunteer


DebiN

Expertise

I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Experience

Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.

Organizations
I belong to several organizations

Education/Credentials
Master's in Telecommunications

Awards and Honors
Received several awards for papers that I have published over the years

©2016 About.com. All rights reserved.