Cellular Phones/about phone

Advertisement


Question
my phone is samsung galaxy y gt s5360.my phone is not just getting turn on b'cos yesterday i just rebooted my phone and then its not working.when i on samsung logo is coming.what to do?

Answer
I would recommend turning off your phone completely again, removing the SIM card and the battery. Wait a few minutes then put the SIM card back in and put the battery back in. If the device still won't get past the Samsung logo, I would suggest that you take the phone into a repair shop. There isn't anything that you can do to repair your phone outside of just turning it off and on and when it won't turn off, you are kind of stuck and the best thing to do is to have a professional look at your phone. I hope this helps.  

Cellular Phones

All Answers


Answers by Expert:


Ask Experts

Volunteer


DebiN

Expertise

I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Experience

Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.

Organizations
I belong to several organizations

Education/Credentials
Master's in Telecommunications

Awards and Honors
Received several awards for papers that I have published over the years

©2016 About.com. All rights reserved.